Disrupting Healthcare’s Legacy Approach to Staffing


An emerging process promises in helping to reduce the time and cost associated with scheduling healthcare staff—while driving forward with an increased staff and patient satisfaction. Named as Collaborative Staffing, this new approach rethinks traditional staffing practices to find new solutions to long-standing problems. Collaborative Staffing helps in drastically reducing the costs through better staff utilization, as opposed to staff reduction. By positively impacting the turnover, recruitment, and staff engagement, this innovative model ultimately affects patient outcomes and quality.


We live in a world where people gain control over simple, yet important needs—for years, you haven’t need to call a travel agent to book a trip. There’s might be no requirement to wave down a cab when you can book from your phone, and you don’t need to step into a bank to deposit your paycheck. Industries have removed the system of middle man, allowing the buyer and seller to match supply and demand in a more collaborative manner. In doing so, the travel, banking, and transportation sectors have dramatically lowered operating costs while improving profitability and increasing customer satisfaction and loyalty. Then, there comes the healthcare. Like many aspects in this industry, legacy mindsets, processes, and technologies reign. Traditional methods have failed to yield innovation in many areas, including mission critical domains like staffing. Experts are well aware about the healthcare sector, which is different from other industries—but it is not relatively different as they think it is. Healthcare is at its core working as patient friendly and service oriented business, with human capital as its predominant asset and solutions that allow for better management of human capital can help hospitals and other organizations navigate narrowing margins and regulatory pressures.

The purpose of this analysis is to weigh the prevalence and value this model against other traditional approaches to healthcare workforce management by observing what’s working efficiently and what isn’t within healthcare. The analysis found to be interesting. Although dozens of approaches to manage the workforce exist, like centralized staffing as well as other innovative concepts that have shown early success, if not widespread adoption have gained prominence.

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